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​Privacy Policy – Luxembourg Learning Academy

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This Privacy Policy explains how Luxembourg Learning Academy (“we”, “our”, “us”) collects, uses, and protects personal data of users of the Luxembourg Learning Academy website and mobile application (“App”). We comply with the General Data Protection Regulation (GDPR) and are committed to protecting your privacy.

1. Data We Collect

We may collect the following information when you use our app:

Account Information

• Name

• Email address

 

Student Information

• Age / school level

• Subjects and learning preferences

• Academic progress where applicable

Usage & Communication

• Messages sent through the app

• Booking and session history

We may also collect anonymized usage data to improve app performance and user experience.

2. How We Use Your Data

Your information may be used to:

• Create and manage user accounts

• Provide tutoring services

• Match students with tutors

• Communicate with users

• Improve the app and our services

• Maintain safety and functionality

We do not sell personal data to any third parties.

3. Legal Basis

We process data based on:

• User consent

• Contract necessity (to provide tutoring)

• Legitimate interest (service improvement)

4. Data Sharing

We may share limited data with:

• Tutors (only what is necessary for lessons)

• Service providers such as hosting or cloud services

• Legal authorities when required by law

We do not share data for advertising purposes.

5. Data Security & Retention

We take appropriate technical and organizational security measures.
Data is retained only as long as necessary to provide services or meet legal requirements.

6. Your Rights (GDPR)

Users have the right to:

• Access their data

• Correct inaccurate data

• Request deletion (“right to be forgotten”)

• Restrict or object to processing

• Withdraw consent

• Request data portability

To exercise these rights, contact us using the details below.

7. Children’s Privacy

If minors use the app/web, parental consent may be required depending on applicable laws. We encourage parents to supervise app use.

8. Changes to This Policy

We may update this Privacy Policy. Any changes will be published in the app and/or on our website.

9. Contact

For questions about this Privacy Policy or your data rights, please contact:

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Luxembourg Learning Academy

Email: info@luxlearn.org